Should you wish to make a complaint we would like to make this process easier for you. Please ask a member of our team to show you our complaints policy. If you are unhappy about any treatment you have received or any other service please speak to any of our team.
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If they cannot resolve your issue please ask to speak to the clinic manager Michelle Caheny who will try to resolve the issue and offer you further advice on our complaint procedure.
We promise to respond within 48 hours and try to resolve the issue.
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If your complaint cannot be resolved and you wish to make a formal complaint, please put this in writing, so that we can review the complaint and investigate it in line with our complaints policy.
Our email address is:
reception@drmhumanhealth.co.uk
Our clinic address is:
43 Honor Oak Park
Forest Hill
London
SE23 1DZ
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If you are still unhappy you can contact the independent complaints organisation::
Cosmetic Redress – telephone 0203 907 1853, or email info@cosmeticredress.co.uk
